Spic and Span had no centralized digital system. Everything was done manually. This caused confusion, delays, and constant miscommunication in daily operations. Key Challenges: // Processes were scattered across paper, phone calls, and WhatsApp, making admin tasks slow and hard to manage. // Schedules were handwritten, easy to lose, and difficult to update quickly. // Schedule changes were informal, shared through messages with no effective way to record or trace. // No time-tracking system meant hours were verified by memory or calls, causing frequent payroll mistakes. // Vacation planning was chaotic, with no automation or system to coordinate time off. // Employees had to visit the office for basic requests, wasting time and money. // Admins spent hours on repetitive tasks, leaving little room for strategic work or process improvement.